KEEP IT SAFE

Sanderling Resort is a very special place for our resort guests and dedicated Team. Everyone's health and safety is our top priority, and we've elevated our high standards. When planning to join us, we ask that you approach the Resort as your home away from home and respect our evolving protocol.

GENERAL PROTOCOL

  • Guests traveling together may enjoy each others company together, though we ask separate parties to remain six feet apart. 
  • Face Coverings are required by North Carolina Executive Order inside and outside where 6ft separation is not possible.
  • We request that if you have a temperature over 100 degrees, you quarantine in your guestroom. If you experience other symptoms, please contact your health care provider and make our General Manager aware to avoid placing others at risk.

HOUSEKEEPING PROTOCOL

  • Our housekeepers have been trained on our enhanced cleaning standards, which include the use of personal protective equipment, sanitzing equipment, and specialized anti-viral solutions.
  • Our new sprayers protect our Team and allow them to disinfect what you see and don't see. Before you arrive, we'll have cleaned every surface, remote, phone, bed, and everything in between. If you are visiting multiple nights, additional towels ad amenities will be placed in the room to avoid unnecessary contact with those not in your party. If you need more of anything, including linens and towels, we will deliver it right away.
  • If you have trash that needs to be removed from your room please leave it outside your door and contact the front desk who will immediately come to retreive it.

POOLS AND SPAS

  • The pools and spa will be chlorinated to the maximum permissible levels. CDC protocol states, "There is no evidence that COVID-19 can be spread to humans through the use of pools or hot tubs; proper operation and maintenance should remove or inactivate the virus that causes COVID-19."
  • Loungers will be separated by party with 6 feet separation. Guests traveling together may sit with one another.
  • The Sandbar is currently closed and is scheduled to reopen in May 2021.

FITNESS CENTER

  • The fitness center is currently closed by NC Executive Order.

TEAM MEMBER PROTOCOL

  • All Team Members are regularly trained on our enhanced standards, including but not limited to, proper use of the provided protective equipment and hygiene, as well as the following best practices:
    • washing hands frequently with soap and water for at least 20 seconds,
    • avoiding touching eyes, nose, and mouth,
    • covering mouths and noses with a bent elbow or tissue when coughing or sneezing, and to dispose of tissues immediately, and
    • maintaining at least six (6) feet of distance from others.
  •     All Team Members are monitored daily  including temperature checks.