PROTOCOLS AND FREQUENTLY ASKED QUESTIONS
How are you keeping your staff and guests safe?
We are booking an additional 20 minutes between guest appointments to properly allow time to apply disinfectant & sanitize our treatment rooms. (Associates will be using disinfectant approved by the EPA List N: Disinfectants for use against SARS-CoV-2, the virus that caused COVID-19). All spa employees will be wearing facial coverings. Temperature checks will be performed on employees and guests. Social distancing will be enforced in all common spaces and salon. Increased cleaning protocols for touchpoints throughout our spa/salon.
Is your steam room and indoor pool open?
We are inviting spa guests to enjoy the indoor pool. However, our steam rooms will be closed during our reopening.
Can I get lunch catered from the Lifesaving Station Restaurant?
Unfortunately, we did suspend meals/beverage offerings during these times.
Do I have to wear a face covering?
By Dare County Executive Order, facial coverings are required while a guest of the spa.
What should I expect before my appointment?
Our spa team will be connecting with you prior to your appointment time to share an electronic intake form and COVID-19 self-assessment. These will be sent by means of DocuSign and are required before any services could be performed.
What will happen when I arrive at the spa?
We will ask you to call us once you have arrived at the spa. A temperature check will be mandatory for all guests and will be performed at the front entrance of the spa. Any persons with a temperature above 100.4 will be required to reschedule.
Are walk-ins an option?
Our spa will not have the ability to accept walk-in appointments. All appointments will need to be booked by calling (252) 261-7744.
Can I bring a guest?
Due to state regulations on limited capacity guests will not be permitted to join you during your spa/salon services.
What services are not available during your reopening?
We have temporarily suspended couple services (massage/body treatments) and facial appointments.